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Shipping

 
Premium Express Delivery - $16.99 Flat Rate
Express shipping orders are dispatched the same business day when placed before 1pm Sydney time.
You can track your order with the consignment number emailed to you once your order has been dispatched from our warehouse.
 
Express Post parcels are prioritised for delivery within the network in Australia. Express Post is currently running on time, or close to it, in most cases delivering in 1-2 business days within the next day network.
 
*Party Supplies Shipping: Please note, if you have party supplies amongst other items in your order, you may incur two postage charges at checkout. This is because it is necessary to run two separate warehouses in order to bring you Australia's largest range of over 11,000 different party tableware, balloon and decor items. This system allows us to keep all party items in stock all the time, and to keep prices very competitive.
 
PLEASE NOTE
Next Day Delivery is no longer guaranteed by AusPost. Detailed current information regarding delivery times is available on the Australia Post website by clicking here.
 

Deliveries to Parcel Lockers and MyPost addresses may experience delivery delays. Our warehouse dispatches orders on NSW business days only.

 

STANDARD DELIVERY - FREE for Orders over $149

Standard shipping is free for orders over $149, otherwise $10.99 flat rate Australia-wide*.

Standard shipping orders are dispatched within 1-2 business days.

You can track your order with the consignment number emailed to you once your order has been dispatched from our warehouse.

Delivery times are approximate and may vary based on your location:

  • Sydney Metro: 2 -3 business days
  • Regional NSW: 2-4 business days
  • Metro (ex. Sydney): 2-6 business days
  • Regional (ex. NSW): 2-8 business days

 

PLEASE NOTE

Detailed current information regarding delivery times is available on the Australia Post website by clicking here.

*Party Supplies Shipping: Please note, if you have party supplies amongst other items in your order, you may incur two postage charges at checkout. This is because it is necessary to run two separate warehouses in order to bring you Australia's largest range of over 11,000 different party tableware, balloon and decor items. This system allows us to keep all party items in stock all the time, and to keep prices very competitive.

Free shipping exclusions:
*Alcohol products: $10 flat rate for shipping. Australia only, some postcode restrictions apply in accordance with Australian Goverment dry zones.

EXPRESS COURIER - Sydney Only - $18.99 Flat Rate

Overnight next business day delivery (or same day delivery for orders placed by 6am on business days) is available for customers within Sydney Metro and outer Sydney areas.
Delivery will be in the afternoon/evening - between 1pm and 9pm. Flat rate fee of $18.99.

PLEASE NOTE: Our Express Courier is unable to deliver to PO Boxes or Parcel Lockers. Please enter a business or residential address at the checkout.
This service is limited to certain parcel sizes and will not display at checkout if the items in your cart exceed this. If you live in Sydney and are not seeing this option at checkout, please contact our friendly Customer Service team for assistance.

 

Including Traditional Place Names

To acknowledge the Traditional Custodians of the land your item is being delivered on, you can include those place names in your residential Shipping address on our checkout. Please use the optional Company field at the checkout.

To find Traditional Place names, check AIATSIS, Aboriginal and Torres Strait Islander Land Councils, or Cultural Centres in your local area.

 

New Zealand

NZ - DHL EXPRESS FROM $43 NZD

Delivery time is estimated at 1-2 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer. Orders are dispatched within 1-2 business days.

Shipping price is calculated at checkout based on parcel size and delivery area.

Please note:

Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Our DHL courier is unable to deliver to some remote areas of NZ, please contact our CS team before placing an order if you're unable to see this shipping option at checkout.

NZ - EXPRESS $21 NZD FLAT RATE

Delivery time is estimated at 4-12 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer. Orders are dispatched within 1-2 business days.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Delivery estimates are a guide and may change without notice. Detailed current information regarding express parcel delivery times is available on the Australia Post website by clicking here and viewing the Express parcels & letters delivery times.

 

NZ - Standard $15 NZD FLAT RATE

Delivery time is estimated at 8-16 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer. Orders are dispatched within 1-2 business days.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Delivery estimates are a guide and may change without notice. Detailed current information regarding standard parcel delivery times is available on the Australia Post website by clicking here and viewing the Standard parcels delivery times.

 

Asia

ASIA - EXPRESS FROM $35.99

Please see below shipping rates and delivery times for your country. Orders are dispatched within 1-2 business days. Delivery times are an estimate for most metropolitan suburbs and larger regional areas, rural areas may take longer.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Zone 2 - $39.99

10-20 business days: China

Zone 3 - $42.99:

3-11 business days: Japan, Singapore.

5-25 business days: Hong Kong, Indonesia, Korea (the Republic of), Malaysia, Taiwan, Thailand, Vietnam

Zone 5 - $35.99:

10-25 business days: Bangladesh, Cambodia, Macao, Myanmar, Pakistan, Philippines, Sri Lanka

Zone 9 - $68.99:

8-25 business days: Armenia, Bahrain, Cyprus, Iran, Israel, Saudi Arabia, Qatar, United Arab Emirates

Delivery estimates are a guide and may change without notice. Detailed current information regarding express parcel delivery times is available on the Australia Post website by clicking here and viewing the Express parcels & letters delivery times.

 

ASIA - standard FROM $22.99

Please see below shipping rates and delivery times for your country. Orders are dispatched within 1-2 business days. Delivery times are an estimate for most metropolitan suburbs and larger regional areas, rural areas may take longer.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Zone2 - $32.99

15-30 business days: China

Zone 3 - $35.99:

6-15 business days: Japan, Singapore.

20-35 business days: Hong Kong, Indonesia, Korea (the Republic of), Malaysia, Taiwan, Thailand, Vietnam

Zone 5 - $22.99:

20-35 business days: Bangladesh, Cambodia, Macao, Myanmar, Pakistan, Philippines, Sri Lanka

 

Oceania

OCEANIA - EXpress $49.99

Delivery time is estimated at 10-20 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer. Orders are dispatched within 1-2 business days.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Includes: New Caledonia, Samoa

Delivery estimates are a guide and may change without notice. Detailed current information regarding delivery times is available on the Australia Post website by clicking here and viewing the Express parcels & letters delivery times.

 

OCEANIA - standard $42.99

Delivery time is estimated at 15-25 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer. Orders are dispatched within 1-2 business days.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Includes: New Caledonia, Samoa

Delivery estimates are a guide and may change without notice. Detailed current information regarding delivery times is available on the Australia Post website by clicking here and viewing the Standard parcels delivery times.

 

North America

NORTH AMERICA - express FROM $13 USD

Please see below shipping rates and delivery times for your country. Orders are dispatched within 1-2 business days. Delivery times are an estimate for most metropolitan suburbs and larger regional areas, rural areas may take longer.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Zone 4 - $13 USD:

3-7 business days: Canada, USA

Zone 9 - $68.99:

8-20 business days: Bahamas, Panama, Virgin Islands (British), Puerto Rico

Delivery estimates are a guide and may change without notice. Detailed current information regarding delivery times is available on the Australia Post website by clicking here and viewing the Express parcels & letters delivery times.

 

NORTH AMERICA - standard FROM $9 USD

Please see below shipping rates and delivery times for your country. Orders are dispatched within 1-2 business days. Delivery times are an estimate for most metropolitan suburbs and larger regional areas, rural areas may take longer.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Zone 4 - $9 USD:

6-10 business days: Canada, USA

 

Europe

EUROPE -express FROM $55.99

Please see below shipping rates and delivery times for your country. Orders are dispatched within 1-2 business days. Delivery times are an estimate for most metropolitan suburbs and larger regional areas, rural areas may take longer.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Zone 6 - $55.99:

6-18 business days: UK

Zone 7 and 8 - $59.99:

6-17 business days: Belgium, Croatia, Czech Republic, Greece, Hungary, Latvia, Lithuania, Netherlands, Poland, Romania, Serbia

8-25 business days: Albania, Austria, Bosnia and Herzegovina, Bulgaria, France, Georgia, Germany, Gibraltar, Greenland, Italy, Liechtenstein, Luxembourg, Malta, Montenegro, Norway, Portugal, Sweden, Switzerland, Slovakia, Turkey, Ukraine

Delivery estimates are a guide and may change without notice. Detailed current information regarding delivery times is available on the Australia Post website by clicking here and viewing the Express parcels & letters delivery times.

 

EUROPE FROM $48.99

Please see below shipping rates and delivery times for your country. Orders are dispatched within 1-2 business days. Delivery times are an estimate for most metropolitan suburbs and larger regional areas, rural areas may take longer.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Zone 6 - $48.99:

10-25 business days: UK

Zone 7 and 8 - $52.99:

10-25 business days: Belgium, Croatia, Czech Republic, Greece, Hungary, Latvia, Lithuania, Netherlands, Poland, Romania, Serbia

12-35 business days: Albania, Austria, Bosnia and Herzegovina, Bulgaria, France, Georgia, Germany, Gibraltar, Greenland, Italy, Liechtenstein, Luxembourg, Malta, Montenegro, Norway, Portugal, Sweden, Switzerland, Slovakia, Turkey, Ukraine

Delivery estimates are a guide and may change without notice. Detailed current information regarding delivery times is available on the Australia Post website by clicking here and viewing the Standard parcels delivery times.

 

Africa

AFRICA - express $68.99

Delivery time is estimated at 15-25 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer. Orders are dispatched within 1-2 business days.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Includes: Mauritius, Seychelles, South Africa

Delivery estimates are a guide and may change without notice. Detailed current information regarding delivery times is available on the Australia Post website by clicking here and viewing the Express parcels & letters delivery times.

 

AFRICA - standard $61.99

Delivery time is estimated at 20-35 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer. Orders are dispatched within 1-2 business days.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Includes: Mauritius, Seychelles, South Africa

Delivery estimates are a guide and may change without notice. Detailed current information regarding delivery times is available on the Australia Post website by clicking here and viewing the Standard parcels delivery times.

 

South America

SOUTH AMERICA - EXPRESS $68.99

Delivery time is estimated at 8-25 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer. Orders are dispatched within 1-2 business days.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Includes: Brazil, Paraguay, Peru

Delivery estimates are a guide and may change without notice. Detailed current information regarding delivery times is available on the Australia Post website by clicking here and viewing the Express parcels & letters delivery times.

 

SOUTH AMERICA - STANDARD $61.99

Delivery time is estimated at 12-35 business days for most metropolitan suburbs and larger regional areas, rural areas may take longer. Orders are dispatched within 1-2 business days.

Please note: Our international courier cannot deliver to a PO Box (or similar). Please enter a physical home or work shipping address when placing your order. All orders require a signature on delivery.

Includes: Brazil, Paraguay, Peru

Delivery estimates are a guide and may change without notice. Detailed current information regarding delivery times is available on the Australia Post website by clicking here and viewing the Standard parcels delivery times.

 

CUSTOMS AND DUTY CHARGES

International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. CostumeBox.com.au cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and CostumeBox.com.au will not be held responsible for any loss of funds as a result of this occurrence or refund your purchase. We cannot mark international orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

 

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